Last Updated: 10 August 2025
Welcome to KashiWellness.lk. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting or purchasing from our site, you agree to comply with these Terms.
Kashi Wellness (PVT) LTD is the owner and operator of KashiWellness.lk.
1. Eligibility
You must be at least 18 years old or have parental consent to use our website and purchase our products.
2. Products and Pricing
We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, update information, or change prices at any time without prior notice.
All prices are in Sri Lankan Rupees (LKR) and include applicable taxes.
3. Orders and Payment
All orders must be paid in full before they are processed and shipped.
We accept [list payment methods you use, e.g., Credit/Debit Cards, Bank Transfers, Cash on Delivery].
4. Shipping and Delivery
- We offer free shipping within Sri Lanka only.
- Orders are dispatched within 1–2 business days after payment confirmation.
- Delivery usually takes 2–5 business days depending on the location.
- We are not responsible for delays caused by courier services or factors beyond our control.
5. Returns and Refunds
Due to the nature of our herbal and personal care products, we do not accept returns or exchanges. This policy is in place to ensure the safety, authenticity, and quality of our products.
Refunds are only provided if:
- The product arrives damaged
- You receive the wrong product
In such cases, you must notify us within 48 hours of receiving the product, providing clear photographic evidence. We will replace or refund the product at our discretion.
6. Intellectual Property
All content on KashiWellness.lk, including text, images, graphics, logos, and product descriptions, is the property of Kashi Wellness (PVT) LTD and is protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.
7. Limitation of Liability
To the maximum extent permitted by law, Kashi Wellness (PVT) LTD will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
8. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
9. Changes to the Terms
We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with the updated date.
10. Contact Us
For questions about these Terms, please contact us:
Kashi Wellness (PVT) LTD
No 73,
Isipathana Mawatha,
Colombo 05,
Sri Lanka
Email: ayurveda@kashiwellness.com
Phone: +94 76 139 0204